Refund Policy

Last updated: April 16, 2026

Purchases & Payments

All purchases of Big Man Labs plugins are processed by FastSpring, who acts as the Merchant of Record. Big Man Labs does not process payments directly.

Free Trial

All Big Man Labs plugins include a 14-day free trial with full functionality. We strongly encourage you to use the entire trial period to evaluate the plugin in your DAW, verify system compatibility, and determine whether it meets your needs before purchasing.

No Refunds

Because every plugin includes a full-featured free trial, all sales are final. We do not offer refunds on completed purchases. The trial period is your opportunity to ensure the product is right for you before buying.

Contact

For product support or technical issues, email bigman@bigman-labs.com.